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Jobber is the better all-around tool with a cleaner mobile app and stronger client communication. Workiz is better if you need a free plan or a built-in phone system. Jobber starts at $39 per month. Workiz has a free plan for up to 2 users.
What Are These Tools?
Jobber is a field service management platform used by over 200,000 service professionals. It handles scheduling, quoting, invoicing, payments, and client communication.
Workiz is a field service tool with a built-in phone system and a free plan. It serves locksmiths, HVAC techs, plumbers, junk removal companies, and other service trades. Its standout features are the VoIP phone system and the free tier.
Pricing and Free Plans
| Plan | Jobber | Workiz |
|---|---|---|
| Free | 14-day trial only | Free plan (2 users) |
| Entry paid | $39/mo | $65/mo |
| Mid-tier | $119/mo | $169/mo |
Winner: It depends. If you need a free plan with no time limit, Workiz wins. It includes scheduling, dispatch, invoicing, and the phone system for up to 2 users. If you are willing to pay, Jobber costs less at every paid tier. See our free software guide for more options.
Phone System
Workiz has a built-in VoIP phone system. Calls come in through the app, get logged automatically, and create new leads. You get a business phone number without a separate service. For contractors who take a lot of calls, this is a genuine advantage. You can see who is calling, pull up their job history, and log the call, all in one place.
Jobber does not have a built-in phone system. You would need a separate VoIP service like Google Voice, OpenPhone, or a traditional business phone line.
Winner: Workiz. The built-in phone system is unique in this category.
Dispatch and Scheduling
Both tools have drag-and-drop calendars, crew assignment, and automated notifications. The basics are comparable.
Jobber has route optimization that maps the fastest driving order for your crew's daily jobs. This is a standout feature for contractors who cover a large area.
Workiz has a dispatch board that shows all your techs on a map in real time. You can see who is closest to a new job and assign it with one click. This is useful for emergency service calls.
Winner: Tie. Jobber wins on route optimization. Workiz wins on real-time dispatch for emergency calls.
Mobile App
Jobber's app has a 4.7-star rating and is consistently praised for being clean and fast. Crew members can learn it in minutes.
Workiz's app is functional and handles the basics well. It includes the phone system, which is a nice touch. But users report it is not as intuitive as Jobber's app.
Winner: Jobber. The mobile app is best in class.
Which Should You Pick?
Pick Jobber if:
- You want the cleanest, easiest tool to use
- Route optimization matters for your daily schedule
- You already have a phone system you are happy with
- You value the best mobile app experience for your crew
Pick Workiz if:
- You need a free plan to get started without spending money
- You want a built-in phone system with call tracking
- You do emergency or same-day service calls often
- You are a locksmith, junk removal, or similar on-demand service
Jobber is the better tool for most service contractors. It is cleaner, cheaper on paid plans, and has the best mobile app. But Workiz's free plan and built-in phone system are genuinely unique advantages. If you are just starting out with zero budget, Workiz's free plan is the best way to get organized without spending a dime.