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Jobber is better for contractors under $1M in revenue who want simplicity. ServiceTitan is better for companies with 20+ employees that need deep reporting and marketing attribution. Most small businesses should start with Jobber.
Overview
Jobber is a field service tool built for small contractors. It handles scheduling, quoting, invoicing, and payments. It is simple, affordable, and quick to set up. Most teams are running in one day.
ServiceTitan is an enterprise platform built for large home service companies. It has flat-rate pricebooks, deep dispatch, marketing attribution, call tracking, and advanced reporting. It takes weeks to set up and costs significantly more.
These tools serve different stages of business growth. Here is how they compare feature by feature.
Pricing
This is the biggest difference. Jobber costs $39 to $199 per month with no contract. ServiceTitan costs $200 to $500 or more per month plus $2,000 to $5,000 for onboarding, with an annual contract required.
For a detailed breakdown of each, see our Jobber pricing guide and ServiceTitan pricing guide.
| Feature | Jobber | ServiceTitan |
|---|---|---|
| Starting price | $39/mo | $200+/mo |
| Onboarding | Free | $2,000-$5,000 |
| Contract | Month to month | Annual |
| Free trial | 14 days | Demo only |
| Pricebook | No | Yes (best in class) |
| Marketing tools | No | Yes (add-on) |
| Call tracking | No | Yes (add-on) |
| Setup time | 1 day | 4-8 weeks |
Scheduling and Dispatch
Jobber has clean, simple scheduling. You drag and drop jobs on a calendar. Your crew sees their schedule on the app. It handles route optimization and appointment reminders. For small teams, it works great.
ServiceTitan has the most powerful dispatch board in the industry. You assign jobs based on technician skill, certification, and location. You see every truck on a map in real time. For large teams with 10 or more trucks, this level of control matters.
Winner: Jobber for simplicity. ServiceTitan for depth.
Reporting
Jobber has basic reporting. You can see revenue, job counts, and payment status. The Grow plan adds job costing. But the reporting is not deep enough for companies that want to track technician close rates, average ticket, or marketing ROI.
ServiceTitan has the deepest reporting available. You can see close rates by technician, average ticket by job type, revenue by marketing channel, and dozens of other metrics. For data-driven companies, ServiceTitan's reporting is the main reason to pay more.
Winner: ServiceTitan by a wide margin.
Marketing Tools
Jobber does not have built-in marketing tools. You need separate software for email campaigns, postcards, and lead tracking.
ServiceTitan offers Marketing Pro (an add-on) that tracks which marketing channels bring in revenue. You can see exactly which Google Ads campaign, mailer, or referral source generated a specific job. This data helps you spend your marketing budget wisely.
Winner: ServiceTitan. Jobber does not compete here.
Mobile App
Jobber has the better mobile app. It is clean, fast, and easy to use. Technicians can see their schedule, navigate to jobs, add notes, take photos, and collect payment. It works well even on older phones.
ServiceTitan has a capable mobile app, but it is more complex. The pricebook integration and in-field options are powerful. But some technicians find it harder to learn than Jobber.
Winner: Jobber for ease of use. ServiceTitan for pricebook functionality.
Who Should Pick Which
Pick Jobber if:
- You have fewer than 20 employees
- Your revenue is under $2M
- You want simple scheduling, quoting, and invoicing
- You do not need flat-rate pricebooks
- You want to be set up in one day, not weeks
Pick ServiceTitan if:
- You have 20 or more employees
- Your revenue is $2M or more
- You need deep reporting and marketing attribution
- You use flat-rate pricing with pricebooks
- You have a dedicated office team to manage the system
For most contractors under $2M in revenue, Jobber is the right choice. It costs less, sets up faster, and handles the basics well. When you grow past 20 employees and need deep reporting and marketing attribution, ServiceTitan becomes worth the investment. Do not buy ServiceTitan too early. You will pay for features you do not need yet.